The Extron IPI 204 AAP Four-Button IP Standalone Intercom® Station connects to the network using standard Ethernet protocols and is used with the free Extron IP Intercom HelpDesk™ software enabling help desk support for the classroom. For detailed application guidelines, consult the Extron IP Intercom Best Installation Practices white paper.
The free IP Intercom HelpDesk software can be installed on a central office or help desk PC to configure and manage IPI 100 Series and IPI 200 Series Intercom modules. Extron IP Intercom hardware and software do not require any upgrades to network protocols and are designed to work with any healthy network.
IP Intercom HelpDesk Software | Easy Set-up and Configuration with IP Intercom HelpDesk SoftwareThe free IP Intercom HelpDesk software makes it easy to set up, manage, and monitor the IP intercom system. The software lets you quickly configure system options and does not require any programming knowledge. The software runs on up to four Windows-based PCs and provides the ability to: - Transmit, receive, and forward calls or pages
- Record, log, and archive audio events
- Forward prerecorded voice announcements or chimes to a group of rooms
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Easy Set-up and Configuration
The free IP Intercom HelpDesk software makes it easy to set up, manage, and monitor an IP Intercom system. This software lets you quickly configure system options and does not require any programming knowledge.
Paging Capability
The software also includes a convenient paging capability, allowing the help desk operator to page a single room or a group of rooms simultaneously. A line level audio output is provided for mixing into a local sound system in each room.
Activity Call Logging
Using the intuitive IP Intercom HelpDesk software, intercom calls and pages can be logged, and date/time-stamped on the help desk computer. Activity logs can be accessed and archived for record keeping and tracking purposes.
Security
The IP Intercom System enhances security operations by allowing audio monitoring for each room. Help desk operators or other authorized personnel can use the IP Intercom's audio monitoring capability to listen to the activity in the room, especially after hours, helping them determine if security personnel should be dispatched to investigate. Audio monitoring can be disabled, if necessary, to comply with local regulations and policies.
The Extron IP Intercom System is ideal for campus-wide AV systems that require internal communications, help desk support, and security/status monitoring.