Extron Career Opportunities
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Customer Support Representative
Company Overview: Extron is a leading developer and manufacturer of professional AV hardware and software solutions which serve the ever-changing needs of organizations around the world as they strive to better communicate. Each Extron product is carefully engineered to provide best-in-class performance, intuitive operation and exceptional reliability. At Extron, the passion for our products is evidenced by our company culture which encourages innovation and provides opportunities for individual career growth. Our teams develop and release over 100 new products a year and continue to grow our vast patent portfolio. Position Overview: Serving as the initial point of contact for Extron partners and end users needing audio visual sales/technical support via phone, email, and web requests. Performs problem solving support through diagnostic techniques and/or pertinent questions to determine an appropriate solution based on the customer’s needs to include Extron product recommendations. Qualified Candidates will have:
Salary Range: $22-23 per hour. Pay may vary depending on experience, qualifications, and other job-related factors. For 40 years, Extron, headquartered in Anaheim, California, has been a leading developer and manufacturer of professional AV system products. Extron products are used to integrate video and audio into presentation systems for today's high tech boardrooms, presentation/training centers, university lecture halls, and other applications. Our corporate philosophy is founded on three concepts: Service, Support, and Solutions - S3. By following this standard, Extron has become one of the leading providers of products and training to the professional AV industry. As an industry leader, Extron is committed to maintaining the outstanding level of quality services our customers expect. We strive to continually provide Service, Support, and Solutions - S3 to our customers. Our customers are our most important asset, and our employees are essential in maintaining that asset. We are currently seeking quality individuals who can help us grow, and who desire to achieve a professional and rewarding career opportunity. [USA_OFFICE_ONLY]Extron offers top industry salaries, and a competitive benefits package that includes medical, dental, vision, a 401k program with employer match, tuition reimbursement, and much more![/USA_OFFICE_ONLY] [USA_OFFICE_ONLY]Extron is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact an Extron Electronics Human Resources Representative at Extronhreeo@extron.com. Please indicate the specific assistance needed. This option is reserved for the use of individuals with disabilities only. [CA_OFFICE_ONLY]To understand more about the data we collect and process as part of your application, please view our California Consumer Privacy Act (CCPA) Applicant Privacy Notice. [/CA_OFFICE_ONLY] [/USA_OFFICE_ONLY]You may apply in person or send a resume via fax, mail, or e-mail (resumes sent by e-mail must be in PDF format) with salary requirements to:
Extron USA
Human Resources 1025 E. Ball Road Anaheim, CA 92805 USA Fax: 714.687.6378 jobs@extron.com Please No Phone Calls
Extron Europe
Human Resources Hanzeboulevard 10 3825 PH Amersfoort The Netherlands Fax: +31.33.453.4061 nl-jobs@extron.com Please No Phone Calls
Extron Asia
Human Resources 135 Joo Seng Road #04-01 Singapore 368363 jobs-sgp@extron.com Please No Phone Calls Human Resources Dubai Airport Free Zone F13, PO Box 293666 Dubai, UAE Fax: +971.4.299.1881 jobs-dxb@extron.com Please No Phone Calls Apply for "Customer Support Representative"
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